Kardome is proud to announce that it has installed its voice activation software in LG Uplus store kiosks in South Korea. LG Uplus is one of that country’s largest mobile service providers.
Kardome’s voice activation technology enables customers to securely interact with the store’s kiosk digital voice assistants using voice commands.
The voice user interface (VUI) technology provides a personalized digital experience using parametric loudspeakers. The speakers transmit the digital voice assistant’s responses only to the relevant customer standing in front of the kiosk.
Kardome’s location-based source separation technology enables this secure and private voice interaction, capturing only the relevant customer’s speech, regardless of background noise or passerby.
Voice Technology Spurring Growth in Retail
Voice technology is making headway into every area of life, from work and at-home use to the hospitality, healthcare, banking, educational, and automotive industries.
LG Uplus is leading this voice revolution in South Korea’s retail sector by installing Kardome’s innovative voice technology.
According to a Research and Markets report, speech and voice recognition solutions will drive consumer and retail vertical growth. The increasing use of voice and speech recognition technology in several countries, including the U.S., Germany, and the U.K., spurs this demand for voice technology deployment.
Speech and Voice Technology Increasing in all Areas
The automotive and banking industries are also increasing applications of voice-activated systems and voice-enabled devices.
Faced with increasing fraudulent activities and to boost security, the banking industry is accelerating its use of voice biometrics to authenticate users.
The automotive industry seeks to meet consumers’ expectations for the latest technologies by adopting innovative voice and speech recognition software solutions and improving existing voice-activated offerings.
The healthcare industry has implemented voice technology to enhance electronic health record systems and to aid doctors in taking medical notes and track records by speaking rather than manually writing or typing.
Voice Technology Limited by Inaccuracy
The lack of accuracy in voice and speech recognition technologies’ ability to recognize accents and dialects and other factors such as background noise and multiple people talking inhibits the market’s growth.
However, voice user interface software such as Kardome’s can improve existing speech and voice recognition technologies.
Learn more about Kardome’s Voice Activated Software for Kiosks
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